Back

Oman international group - Enterprise platform

  • Platform

    Web APIs & Mobile App (Android, iOS)

  • Project Type

    B2B and B2C SaaS (Software as a Service)

  • Started Year

    2025

  • Country

    Saudi Arabia

  • Duration/Timeline

    2 Month

  • Core Technologies :

01

Overview

OIG (Oman International Group) is one of Omanโ€™s most trusted and established facilities management brands, with over 50 years of service excellence across the Sultanate. Serving airports, ministries, private enterprises, residential communities, and industrial sectors, OIG has built a reputation rooted in reliability, professionalism, and quality.

To meet evolving customer expectations and adapt to the digital era, OIG launched OIG Mobileโ€”a comprehensive on-demand service platform that brings its full portfolio of services directly to usersโ€™ smartphones. The app bridges OIGโ€™s strong legacy with modern convenience, enabling customers to request services anytime, anywhere, with just a few taps.

02

Problem Statement:

Despite OIGโ€™s strong market presence and trust, traditional service request processes relied heavily on:

  • Phone calls and manual coordination
  • Limited visibility into service options and pricing
  • Time-consuming communication for service bookings
  • Difficulty for customers to quickly access multiple services from one platform

Modern customersโ€”both individuals and organizationsโ€”expect speed, transparency, and digital accessibility, which traditional methods could no longer fully satisfy.

03

Objective:

  • Digitize OIGโ€™s service offerings into a single, user-friendly platform
  • Improve customer accessibility and booking convenience
  • Streamline service request and response workflows
  • Enhance customer engagement and satisfaction
  • Expand OIGโ€™s reach across diverse customer segments nationwide
04

Solution:

OIG Mobile was developed as an all-in-one on-demand services application that allows users to browse, request, and manage a wide range of facilities and support services effortlessly.

With just a few clicks, customers can place service or product requests, after which OIGโ€™s professional team initiates personalized follow-upsโ€”maintaining the human touch while leveraging digital efficiency.

The app transforms OIGโ€™s vast service ecosystem into a single digital gateway, accessible anytime.

05

Key Features:

On-Demand Service Booking

  • Instantly request services without phone calls or lengthy processes.

Wide Service Portfolio

Access multiple essential services through one platform:

  • Catering & food services
  • Landscaping & garden maintenance
  • Facility & technical maintenance
  • Pest control solutions
  • Residential, commercial & industrial cleaning
  • Waste management & recycling
  • Cleaning products & professional machinery

Simple & Transparent Process

  • Clear service flow with no hidden costs.

Nationwide Coverage

  • Services available across Oman, from Muscat to Salalah.

Professional Service Assurance

  • Trained, certified, and customer-focused staff.

Scalable Digital Platform

  • Designed to support continuous feature upgrades and enhancements.
06

Target Audience:

  • Private individuals and homeowners
  • SMEs and corporate offices
  • Government and semi-government entities
  • Commercial complexes and residential compounds
  • Hospitality, industrial, and large-scale facilities
07

Technology Stack:

Frontend

React Native (Cross-platform for iOS and Android)

Backend

.NET Core (API-driven architecture)

Authentication

OAuth 2.0 with email login

08

Business Model:

  • Service-Based Revenue Model Revenue generated through service requests and contracts booked via the app.
  • B2C & B2B Hybrid Approach Serves both individual customers and large organizations.
  • Cross-Selling Opportunities Ability to promote multiple services and products within one platform.
  • Long-Term Contracts & Retainers Particularly for corporate, government, and industrial clients.
09

Impact & Benefits:

  • Faster access to trusted services
  • Reduced effort and waiting time
  • Centralized platform for multiple needs
  • Confidence backed by OIGโ€™s 50-year reputation
  • Enhanced customer engagement
  • Improved operational efficiency
  • Stronger digital brand presence
  • Expanded market reach
  • Data-driven insights into customer needs
10

Challenges Faced:

  • Digitizing complex and diverse service offerings
  • Ensuring consistency between traditional service quality and digital experience
  • Encouraging adoption among long-term, non-digital customers
  • Integrating personalized service within an automated platform
11

Future Roadmap:

  • Advanced booking and scheduling options
  • Real-time service tracking
  • In-app payments and invoicing
  • Customer feedback and rating systems
  • Loyalty programs and corporate dashboards
  • Continuous UI/UX improvements
12

Conclusion:

OIG Mobile represents a strategic evolution of Omanโ€™s most trusted facilities management brand. By combining five decades of expertise with modern digital convenience, OIG has successfully redefined how essential services are accessed and delivered.

The app stands as a testament to OIGโ€™s commitment to innovation while preserving the personalized service and reliability that customers have trusted for generations.

Other Case Studies

TESTIMONIALS

What People Say About Briskstar

We always connected dots across ecosystems

Get In Touch

Builderry LTD

Client of Company

I haven't given top ratings for nothing. I needed someone with English to explain in simple language to me the .Net architecture, being a non-technical person. I will definitely come back if I need further help with other such requirements. THANK YOU!

Quick Support

Why Do You Wait?

We don't see any reason to wait to contact us. If you have any, let's discuss them and try to solve them together. You can make us a quick call or simply leave a message in our chat. We assure an immediate and positive response.

Call Us

Questions about our services or pricing? Call for support

contact +91 70165-02108 contact +91 99041-54240
chat

Contact Us

Our support will help you from  24*7

Contact Us Contact Us

Fill out the form and we'll be in touch as soon as possible.

round-shape
dot-border